How to pay a Britam Life Insurance Policy through Mpesa

 1. Select “Pay Bill” from the M-Pesa menu.

2. Enter the BritamPay bill number 541400.

3. Enter your full Britam account number e.g. 204-3785

4. Enter the amount you wish to pay.

5. Enter your M-Pesa PIN.

6. Confirm that all details are correct.

7. You will receive a confirmation of the transaction via SMS. 

8. Send us the transaction message through customerservice@britam.com in the event you do not receive a confirmation message from us within 2 working days.

We are also happy to inform you that you can now access your policy details/statement on the go and even download a statement whenever you need by signing up to the Britam Customer Connect Portal https://customerconnect.britam.com.

 

Should you require any further assistance or clarification, please do not hesitate to contact us via customerservice@britam.com or call us via 0705 100 100. 

 

Thank you for choosing Britam as your preferred financial services provider.